Shipping Policy

Creazioni Orafe Scilla

At Creazioni Orafe Scilla, we aim to deliver your Cosmetic safely and on time. Please review our shipping terms below.

1. Processing Time

All orders are processed within 1–3 business days after payment is received.

Orders are not processed or shipped on Sundays or public holidays.

2. Shipping & Transit Time

Italy & EU: Estimated delivery within 4–7 business days after dispatch.

International Orders: Delivery times may vary depending on destination and customs clearance.

3. Shipping Costs

Free standard shipping is offered on all orders unless stated otherwise.

Expedited shipping options may be available at an additional cost.

4. Order Tracking

Once your order has shipped, you will receive an email with a tracking number.

Tracking updates may take 3 business days hours to appear.

5. Delays & Liability

Delivery times are estimates and may be affected by unforeseen delays (e.g., customs, courier issues, weather conditions).

We are not responsible for lost or delayed shipments once the package is in the courier’s possession.

6. International Shipping

Customs duties, taxes, or fees may apply depending on your country’s regulations.

These charges are the customer’s responsibility and are not included in the product price or shipping fee.

Contact Us

Creazioni Scilla di Lombardo Erika

Ditta Individuale (DI) – P. IVA 17097951002 – REA RM-1696356  Largo Giovanni Falcone 6, 00012 Guidonia Montecelio (RM), Italia

Website: https://www.creazioniorafescilla.com

Tel: +39 0774 345561 

Email: info@creazioniorafescilla.com  

Orari: Lun–Ven 10:00–18:00 CET